Illinois Collection Service Feb 2008 - May 2014
Director of Training and Quality Assurance
Hollis Cobb Associates Feb 2008 - May 2014
Director of Training and Quality Assurance at Holliscobb Associates
Education:
Saint Xavier University 2001 - 2005
Bachelors, Business
Laporte High School 2001
Skills:
Team Building Process Improvement Customer Service Call Centers Leadership Training Vendor Management Coaching Quality Assurance Management Operations Management Software Documentation Employee Training Analysis Risk Management Performance Management Strategic Planning Microsoft Office Accounts Receivable Account Management Team Leadership