Networking • Windows 7 • Microsoft Office • Active Directory • Troubleshooting • Customer Service • Outlook • Windows Xp • Microsoft Word • Help Desk Support • Operating Systems • Windows • Microsoft Exchange • Technical Support • Access • Research • Powerpoint • Vpn • Lotus Notes • Leadership • Visio • System Deployment • Microsoft Powerpoint • Non Profits • Community Outreach • Public Speaking • Volunteer Management • Team Building • Computer Hardware • Nonprofits
Inergex since Jun 2012
Service Desk Analyst
People Inc Nov 2010 - Jun 2012
IT Help Desk Support Specialist
Camp Good Days & Special Times Jan 2007 - May 2007
Intern
Education:
Erie Community College 2009 - 2010
AAS, Information Technology
State University of New York College at Buffalo 2005 - 2007
BA, Psychology & Social Sciences
Erie Community College 2003 - 2005
AA, Social Sciences
Skills:
Networking Windows 7 Microsoft Office Active Directory Troubleshooting Customer Service Outlook Windows Xp Microsoft Word Help Desk Support Operating Systems Windows Microsoft Exchange Technical Support Access Research Powerpoint Vpn Lotus Notes Leadership Visio System Deployment Microsoft Powerpoint Non Profits Community Outreach Public Speaking Volunteer Management Team Building Computer Hardware Nonprofits
Certifications:
Customer Service
Googleplus
Nicholas Puleri
Lived:
Tonawanda, NY
Work:
Inergex - IT Service Desk Analyst & CU/NALS Printer Administrator
Education:
Sweet Home High School, University at Buffalo, The State University of New York - Psychology / Health & Human Services, Erie Community College - Health & Human Services, Erie Community College - Information Technology