Case Western Reserve University Oct 2016 - Jan 2018
Business Continuity Manager
Pnc Oct 2016 - Jan 2018
Process Improvement Consultant
Case Western Reserve University Nov 2011 - Sep 2016
Manager, Dispatch Operations
Cra, Inc. Sep 2009 - Sep 2010
Project Manager and Antiterrorism Instructor
Us Army Yuma Proving Ground (Usaypg) May 2006 - Jun 2007
Director, Emergency Services Directorate
Education:
Weatherhead School of Management at Case Western Reserve University 2018
Master of Science, Masters
Case Western Reserve University 2016 - 2017
Cleveland State University
Bachelors, Bachelor of Arts, Management
National University
Skills:
Security Counterterrorism Training Public Safety Policy Investigation Program Management Police Emergency Management Exercises Physical Security Customer Service Public Speaking Project Management Strategic Planning Process Improvement Management Leadership Business Process Improvement Team Leadership Security Operations Weapons Military Team Building Public Policy Business Continuity Risk Assessment Problem Solving Team Management Antiterrorism Data Analysis Scheduling Cross Functional Team Leadership Change Management Strategy Procedure Development Program Implementation Instruction Multi Cultural Team Building Criticality Analysis Software Design Analysis Leadership Development Organizational Development Coaching Employee Engagement Employee Enagagement Organizational Culture Culture Change Relationship Building Conflict Prevention
Certifications:
Emotional and Social Competency Inventory (Esci) Appreciative Inquiry Certificate In Positive Business and Societal Change Certification In Emotionally Intelligent Leadership and Executive Coaching