Krishna Kishore Dhara - Parlin NJ, US David Joseph Skiba - Columbus OH, US
Assignee:
Avaya Technology Corp. - Basking Ridge NJ
International Classification:
H04M 1/56 H04M 15/06 H04M 3/42 H04M 1/64
US Classification:
37914201, 37914206, 37921401, 379 8812
Abstract:
A system and method that provides a dialog with the called party when a call is received, a process is initiated to communicate with the calling party and a process is initiated to communicate with the called party. The processes communicate with each other to provide limited communication between the called and calling parties without an actual connection being made between them. The called party process determines disposition of the call based on the caller ID of the calling party and the state of the called party telephone. Advantageously, the called party process prompts the called party as to how to handle the call. The called party can request further information regarding the person calling, the purpose of the call, etc. , without a connection being made to the calling party.
Method And Apparatus For Providing Bifurcated Transport Of Signaling And Informational Voice Traffic
Krishna Kishore Dhara - Aberdeen NJ, US Madhav Moganti - Perth Amboy NJ, US Anish Sankalia - Iselin NJ, US
Assignee:
Lucent Technologies Inc. - Murray Hill NJ
International Classification:
H04L 12/66 H04L 1/00 H04M 3/00
US Classification:
370352, 370218, 370355, 370389, 37922101
Abstract:
A method and apparatus for providing bifurcated voice and signaling traffic over a cable telephony architecture by segregating signaling traffic and voice traffic and transmitting the respective traffic over two different mediums to a controller to establish a phone call.
Method And Apparatus For Delivering Enhanced Caller Identification Services To A Called Party
Krishna K. Dhara - Dayton NJ, US Gary Hildebrand - Monmouth Junction NJ, US Venkatesh Krisnaswamy - Holmdel NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04M 1/56 H04M 15/06 H04M 3/00
US Classification:
37914206, 37914204, 37914214, 379245
Abstract:
Methods and apparatus are disclosed for delivering enhanced caller information to a called party. A user document associated with a calling party is provided to the called party as part of signaling information associated with the call, such as a SIP invite message. The user document may be, for example, a vCard or vCalendar.
Method And Apparatus Providing Sender Information By Way Of A Personal Virtual Assistant (Pva)
Venkatesh Krishnaswamy - Holmdel NJ, US Timothy Ian Ross - Fair Haven NJ, US Rajeshwari Edamadaka - Allentown NJ, US Jack Iu - South Plainfield NJ, US Krishna Kishore Dhara - Dayton NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
G06F 15/16
US Classification:
709204, 709206
Abstract:
A method, apparatus and computer program product for providing additional information related to a sender of a communication is presented. A communication intended for a recipient is received, the communication including information related to the sender of the communication. A Personal Virtual Assistant (PVA) acquires in real time additional information related to the sender of the communication. The additional information related to the sender of the communication is then presented to the recipient attached to the communication where possible. The PVA is capable of acting on the recipient's real time instructions relating to the additional information.
Feature Interaction Detection During Calls With Multiple-Leg Signaling Paths
John Buford - Princeton NJ, US Mario Kolberg - Glasgow, GB Venkatesh Krishnaswamy - Holmdel NJ, US Krishna Kishore Dhara - Dayton NJ, US Xiaotao Wu - Metuchen NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
G06F 7/06
US Classification:
370252, 37920102, 709228
Abstract:
Methods are disclosed for detecting feature interactions during a call that has a signaling path comprising two or more legs. In accordance with the illustrative embodiment, feature state information is maintained for each of the legs of the call and is propagated along the signaling path. The illustrative embodiment is capable of detecting interactions between features in different legs of a call, as well as interactions between features in the same leg of a call. Moreover, the illustrative embodiment is capable of accommodating a variety of feature resolution techniques. In one illustrative embodiment specific to Voice over Internet Protocol (VoIP) telephony, a Back-to-Back User Agent (B2BUA) stores and propagates the feature state information, and performs address mapping for two specially-defined headers in addition to the usual Session Initiation Protocol (SIP) headers.
Feature Interaction Detection In Multi-Party Calls And Calls With Bridged Appearances
John Buford - Princeton NJ, US Mario Kolberg - Glasgow, GB Venkatesh Krishnaswamy - Holmdel NJ, US Krishna Kishore Dhara - Dayton NJ, US Xiaotao Wu - Metuchen NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04L 11/00
US Classification:
370260, 370270, 37920702
Abstract:
A method is disclosed for detecting feature interactions in multi-party calls (i. e. , calls involving more than two endpoints), and in calls with bridged appearances. In accordance with the illustrative embodiment, a set of rules is applied to the specifications of two features in order to detect interactions between the features. The rules specify conditions for, or relationships among, the original connections for the features, the resulting connections for the features, the triggering party for the features, and the originating and terminating parties of connections. A rule is considered matched for a multi-party call when any of the original and resulting connections for the call match the conditions of the rule. Similarly, a rule is considered matched for a call with one or more bridged appearances when any of the original and resulting connections for the call, including those of bridged appearances, match the conditions of the rule.
Method And System For Automatic Conference Call Session Migration
John F Buford - Princeton NJ, US Krishna Kishore Dhara - Dayton NJ, US Venkatesh Krishnaswamy - Holmdel NJ, US Xiaotao Wu - Edison NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04M 3/42
US Classification:
37920401, 370260, 709204
Abstract:
Disclosed herein are methods, systems, and non-transitory computer-readable storage media for conference call session migration. The conference call session migration includes automatically configuring and establishing a target conference call session during a source conference call session; automatically converting session state and session history from a source format of the source conference call session to a target format of the target conference call session, and automatically connecting per-user clients to the target conference call session. For example, in response to a request from a session manger, the participants on the source conference call session are added to the target conference call session in order to add new media or other conferencing capabilities subject to network and server capabilities, user devices, user conferencing software, user location, user preferences, and policies.
Krishna Kishore Dhara - Dayton NJ, US Venkatesh Krishnaswamy - Holmdel NJ, US Eunsoo Shim - Princeton Junction NJ, US Xiaotao Wu - Edison NJ, US
Assignee:
Avaya, Inc. - Basking Ridge NJ
International Classification:
H04M 3/42
US Classification:
37920201, 370260, 709204
Abstract:
Disclosed herein are systems, methods, and non-transitory computer-readable storage media for scheduling an event to automatically join a user to a conference call. In one aspect, the method includes receiving an invitation for a user to join a conference call, extracting from the invitation a scheduled conference call time, conference call address information, conference call authentication information, and a conference call modality, and scheduling an event to join the user to the conference call via the conference call modality at the scheduled conference call time based on the conference call address information and the conference call authentication information. In another aspect, the system retrieves a scheduled event at a scheduled time, extracts the address, authentication, and modality information for the conference, and joins the user to the conference automatically at the scheduled time.
Acharya Rushabh Ankita Rathod Dharmaj Tarsariya Balram Krishna Dhara Shah Dipesh Parmar You 5 view my Profile the MOST according to the Official FB PROFILE ...