Business Analysis • Servant Leadership • Scrum • Team Building • Agile Methodologies • Microsoft Office • Customer Service • Psychology • Social Services • Community Outreach • Data Entry • Crisis Intervention • Mental Health • Telephone Skills • Group Therapy • Student Affairs • Program Development • Disability Insurance • Agile Project Management • Analytical Skills
Unum
Scrum Master
Unum Sep 1, 2015 - Jun 2017
Business Analyst
Unum Mar 2014 - Sep 2015
Customer Service Specialist
The Clausen Agency, Inc. May 2012 - Sep 2013
Commercial Lines Customer Service Representative
Education:
Stony Brook University 2007 - 2011
Bachelors, Bachelor of Arts, Psychology
Skills:
Business Analysis Servant Leadership Scrum Team Building Agile Methodologies Microsoft Office Customer Service Psychology Social Services Community Outreach Data Entry Crisis Intervention Mental Health Telephone Skills Group Therapy Student Affairs Program Development Disability Insurance Agile Project Management Analytical Skills