Prosys/teksystem Atlanta, GA Jan 2014 to Apr 2014 Computer TechnicianMarshall McDonough, GA Oct 2013 to Dec 2013 Customer Service AssociateChick fi A/ Corporate Union City, GA Jul 2013 to Aug 2013 Help Desk/Insteller Special projectAT&T Atlanta, GA Feb 2012 to Nov 2012 Tech Support SpecialistExcel Atlanta, GA Aug 2011 to Feb 2012 Tech support/Customer SupportInternap Atlanta, GA Jul 2009 to Mar 2011 Help Desk SupportAtlanta School Systems Atlanta, GA Jun 2008 to Oct 2008 Tech Support EngineerAT&T formerly Bellsouth Atlanta, GA Sep 2004 to Mar 2008 Help Desk Support Engineer
Skills:
Proficient in Microsoft office Suite, Troubleshooting/Issue Resolution, Hardware and Software configuration, Resolved user problem on initials calls ,Windows Vista/Windows XP, Network Management Monitoring, Net + in progress ,MDM Application, Active Directory, 20 years customer service, 15 years IT. Windows 7,and 8, Internet Explorer, Fire Fox and Safari, intimated in Linux/Unix
Name / Title
Company / Classification
Phones & Addresses
Karen Blackwell Director
Virginia Department of Social Services Individual/Family Services · Administrative Social/Manpower Programs · Look Alikes Project · Social Services
804 726-7590, 804 726-7000
Karen Blackwell Computer Lab Director
Orangeburg Consolidated School District 5 Elementary School