Skills:
Familiar with DOS, Windows 95 through Windows 8 and Microsoft Office, Windows Server 2003, 2008.<br/>Familiar with Data Protection Management software.<br/>Familiar with Citrix software.<br/>Extensive use of HP OpenView and HP Service Manager ticket tracking software.<br/>LTO and DLT tape inventory and administration.<br/>Knowledge of PC setup and installation, as well as various peripherals, data entry and file updating.<br/>Experience training individuals in system operations, as well as collections and customer service.