Concentra
Help Desk Specialist
Quadrant/Fema
Internet Help Desk Analyst
Hanson
Help Desk Analyst
Compucom Jan 2009 - Apr 2016
Help Support
Sage Telecom Jan 2001 - Aug 2008
Help Support
Education:
Devry University 1991 - 1993
Donna High School
Skills:
Troubleshooting Vendor Management Call Centers Telecommunications Networking Technical Support Process Improvement Active Directory Help Desk Support Information Technology Software Documentation Computer Hardware Customer Service Program Management Sdlc Business Analysis Microsoft Exchange Quality Assurance Business Process Improvement Windows 7 Mathematics Employee Training Management Windows Virtual Private Network Microsoft Office Printer Support
Frank Pizana (1992-1993), Kathy Houge (1984-1985), Ryan Scott (2001-2002), Roy Snodgrass (1978-1982), Twyman Plumb (1981-1985), Terri Warren (1992-1997)