110 Valleyside Dr, Dallas, GA 30157 • 678 363-0355
Hiram, GA
Youngsville, NC
Rocky Mount, NC
Raleigh, NC
Acworth, GA
Austell, GA
Durham, NC
Kennesaw, GA
PO Box 1942, Dallas, GA 30132 • 678 363-0355
Work
Company:
Spherion
Oct 2010
Position:
Inbound customer service associate-temp
Education
School / High School:
Univesity of Phoenix
Jan 2011
Specialities:
MBA in Health Care Management
Skills
Excellent customer service skills Know... • CPT • ICD-9-CM and HCPCS coding systems Abi... • Excel and PowerPoint Specialized/Train... • MS Project • Visio and Lotus Notes
Oct 2010 to Dec 2010 Inbound Customer Service Associate-TempWest at Home
Jun 2010 to Sep 2010 Home-Based Customer Service Agent-TempJ C Penney
May 2008 to Sep 2010 Customer Service/Sales Associate- Part-TimeAngels Above Us Home Health Agency
Jun 2007 to Dec 2007 Billing/Data Entry Clerk/ReceptionistPremier Healthcare Group
Jun 2006 to Jun 2006 Billing and Coding Specialist ExternJ C Penney
Sep 2002 to May 2005 Customer Service/Sales Associate
Education:
Univesity of Phoenix Jan 2011 to Jan 2012 MBA in Health Care ManagementUniversity of Phoenix Jan 2008 to Jan 2010 BS in Health Administration/Health Information SystemsEverest Jan 2005 to Jan 2006 Certificate of Completion in Medical Insurance Billing and Coding
Skills:
Excellent customer service skills Knowledgeable of medical terminology, CPT, ICD-9-CM and HCPCS coding systems Ability to process claims using UB-92 and CMS-1500 reimbursement forms Specialized/Training Courses in Information Systems applications and concepts Working knowledge of medical software applications Proficient in Microsoft Office Suite including: Word, Excel and PowerPoint Specialized/Training in Access, MS Project, Visio and Lotus Notes