CIGNA since Jun 2012
Business Process Improvement Lead
Darden - Orlando, Florida Area Jul 2011 - Jun 2012
Business Process Analyst
Hands On Orlando Jul 2010 - Jan 2011
Social Media Producer
EA Sports Feb 2007 - Nov 2009
Senior Workflow Analyst
Lockheed Martin Nov 2001 - Jan 2007
Blackbelt / Performance Management
Education:
Vanderbilt University 1995 - 1999
Bachelor of Engineering, Electrical Engineer
Chattanooga School for the Arts and Sciences 1993 - 1996
Diploma, Arts & Sciences
Skills:
Process Improvement Six Sigma Lean Initiatives Creative Writing Change Management Lean Sigma Building Relationships Idea Generation Community Service Team Building Public Speaking Project Management Team Leadership Project Planning Strategic Planning Training Marketing Process Engineering Leadership Development Customer Service Leadership Business Analysis Consulting Business Process Improvement Business Strategy Mentoring Technical Writing Program Management Lean Manufacturing
2001 to 2000 Family Service CounselorMEMPHIS CITY SCHOOLS Memphis, TN 2000 to 2001 Elementary Teacher, KWHITEHAVEN MENTAL HEALTH CENTER Memphis, TN 1999 to 2000 Children and Youth CounselorMENTAL HEALTH Hazlehurst, MS 1997 to 1998 Behavioral Specialist/Case MangerAJFC ACTION COMMUNITY AGENCY Brookhaven, MS 1996 to 1997 Case Manger
Education:
ALCORN STATE UNIVERSITY Lorman, MS 1999 Masters in Guidance Counseling
East Chattanooga Elementary School Chattanooga TN 1982-1986, Avondale Seventh Day Adventist School Chattanooga TN 1986-1987, Chattanooga Arts & Sciences High School Chattanooga TN 1987-1995