Reconstruction Experts, Inc.
Office Manager For the Colorado Region
Albertsons Sep 2012 - Jun 2014
Starbucks Barista and Customer Services
Boost Mobile Nov 2010 - Jun 2012
Customer Service Sales Representative
Education:
Aztec High School 2004 - 2006
Skills:
Customer Service Administrative Assistance Sales Contract Negotiation Management Training Public Speaking Budgets Team Building Budgeting Microsoft Office Leadership Research Powerpoint Contract Management Construction Process Scheduler Photoshop Strategic Planning Microsoft Excel Microsoft Word Contractors Customer Satisfaction Account Management Time Management
Teletech Jun 2007 - Jun 2013
Senior Operations Supervisor
Apple Jun 2007 - Jun 2013
Aha Manager For the College Program
Metropolitan Medical Laboratory, Plc and Quad Cities Pathologists, Llc Jan 2005 - Jul 2007
Clerical Lab Technician
Alpine Access Jan 2003 - Jan 2005
Customer Service
Kni Publications Jan 2001 - Mar 2003
Account Management and Operations Manager and Sales
Education:
Teletech University 2007 - 2013
Columbia College 2006 - 2010
West High School 1993 - 1997
Skills:
Account Management Operations Management Sales Office Administration Marketing Accounts Payable Accounts Receivable Laboratory Executive Administrative Assistance Public Relations Kronos Timekeeping Vendor Management Vendor Relationships Workforce Management Outsourcing Project Management Team Management Supervisory Skills Supervisory Management Payroll Technical Support Customer Service Service Delivery Call Centers Microsoft Office Team Leadership Customer Experience Employee Training Management Quality Assurance Contact Centers Bpo Coaching Call Center Development Inbound Marketing Avaya Six Sigma Telecommunications Sla Interviews Process Improvement Customer Retention Performance Management Training Hiring Crm Escalation Workforce Planning Employee Engagement Business Process Outsourcing