Lighthouse Network Jun 2011 - Dec 2019
Account Resolution Manager and Rma Manager
Harbortouch Jun 2011 - Dec 2019
Reacquisition and Rma Manager
Harbortouch Jun 2011 - Dec 2019
Zulu Team Leader
Harbortouch Jun 2011 - Dec 2019
Installation and Training Supervisor
Shift4 Payments Jun 2011 - Dec 2019
Account Resolution and Rma Manager
Education:
Rensselaer Polytechnic Institute 2013 - 2015
Doctorates, Doctor of Philosophy, Communication, Rhetoric, Philosophy
Allentown College of St. Francis De Sales Center Valley, Pa
Allentown College of St. Francis De Sales Center Valley, Pa
Bachelors, Bachelor of Arts, Management
Lehigh County Community College Schnecksville, Pa
Associates, Associate of Arts, Business Administration
Lehigh County Community College
Desales University
Drexel University
Master of Science, Masters, Communications
Skills:
Customer Service Computer Hardware Networking Technical Support Software Documentation Training Pos Leadership Troubleshooting Customer Satisfaction Windows Xp Marketing Management Computer Repair Team Leadership Software Installation Hardware Security Access Windows 7 Computer Security Tcp/Ip Point of Sale Systems Windows Technical Recruiting Microsoft Office Google Docs Help Desk Support Operating Systems Active Directory Windows Server Servers Call Centers Network Administration
Myers Emergency Power Systems
Human Resources Manager
Myers Power Products, Inc.
Human Resources Manager
Abacus Controls 1976 - 2002
Office Manager
Skills:
Manufacturing Operations Management Management Strategic Planning Team Building Training Negotiation New Business Development Customer Service Business Development Account Management Leadership Sales Management Sales Human Resources Contract Negotiation Team Leadership Budgets Microsoft Office Employee Relations Recruiting