Xingwu W Chai
age ~62
from Vancouver, WA
- Also known as:
-
- Xing W Chai
- Xiyun Chai
- Chai Xingwu
- Phone and address:
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17614 34Th Cir, Vancouver, WA 98683
360 892-0852
Xingwu Chai Phones & Addresses
- 17614 34Th Cir, Vancouver, WA 98683 • 360 892-0852
- 17614 34Th St, Vancouver, WA 98683
- 13822 20Th St, Vancouver, WA 98683
- 1090 Reed Ave, Sunnyvale, CA 94086
- 662 Garland Ave, Sunnyvale, CA 94086
- Carmel, IN
- 17614 SE 34Th Cir, Vancouver, WA 98683
Name / Title
Company / Classification
Phones & Addresses
Sr System Analyst
County of Multnomah
Police Protection
Police Protection
4325 NE Marine Dr, Portland, OR 97218
503 288-6788
503 288-6788
Us Patents
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System And Method For Integrating Support Case Or Ticket Management Systems Via Email
view source -
US Patent:20110231500, Sep 22, 2011
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Filed:Mar 16, 2011
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Appl. No.:13/048868
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Inventors:Ray Guosheng Zhu - Fremont CA, US
Xingwu Chai - Vancouver WA, US -
International Classification:G06F 15/16
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US Classification:709206
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Abstract:A system and method for integrating a plurality of support case or ticket management systems via email is invented. Said system and method enable escalation of cases or tickets between existing support systems with no or limited customization. Said existing support system is any CRM, helpdesk or service desk system, and can be distributed across a plurality of organizations. The subject, body and other fields of a case can be represented by the subject, body and other fields of an email. And, because email is a built-in capability of many support systems, integration may be achieved without an adapter.
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Xingwu Chai Vancouver WA
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Xingwu Chai
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