762 500 S, Salt Lake City, UT 84102 • 801 363-3141
49 400 E, Salt Lake City, UT 84111 • 801 363-3141
Salt Lake Cty, UT
Work
Company:
Intermountain healthcare
Jan 2011 to Sep 2013
Position:
Senior service management configuration manager
Education
Degree:
Bachelors, Bachelor of Science
School / High School:
University of Utah - David Eccles School of Business
2005 to 2010
Specialities:
Information Systems Management, Management, Information Systems
Skills
Itil • System Administration • Troubleshooting • Software Documentation • Active Directory • Process Improvement • Disaster Recovery • Healthcare Information Technology • Windows Server • Servers • Visio • Network Administration • Healthcare Information Technology • Vmware • Technical Support • Virtualization • Sql • Databases • Sharepoint • Enterprise Software • Windows 7 • Dns • Information Technology • Business Analysis • System Deployment • Networking • Vmware Esx • Team Leadership • Network Security • Security • Computer Hardware • Firewalls • Operating Systems • Tcp/Ip • Iis • Vpn • Microsoft Exchange • Revenue Cycle • Help Desk Support • Unix • Mysql • Linux • Windows • Cisco Technologies • Microsoft Sql Server • Vbscript • Switches • Healthcare Industry • Data Center
Intermountain Healthcare Jan 2011 - Sep 2013
Senior Service Management Configuration Manager
Intermountain Healthcare Jan 2011 - Sep 2013
Senior It Infrastructure Project Manager
Intermountain Healthcare Jan 2011 - Aug 2013
Senior Service Management Software Compliance Manager
Intermountain Healthcare Sep 2006 - Jan 2011
Senior System Support Administrator
Intermountain Healthcare Jan 2005 - Sep 2006
Service Desk Technician
Education:
University of Utah - David Eccles School of Business 2005 - 2010
Bachelors, Bachelor of Science, Information Systems Management, Management, Information Systems
Skills:
Itil System Administration Troubleshooting Software Documentation Active Directory Process Improvement Disaster Recovery Healthcare Information Technology Windows Server Servers Visio Network Administration Healthcare Information Technology Vmware Technical Support Virtualization Sql Databases Sharepoint Enterprise Software Windows 7 Dns Information Technology Business Analysis System Deployment Networking Vmware Esx Team Leadership Network Security Security Computer Hardware Firewalls Operating Systems Tcp/Ip Iis Vpn Microsoft Exchange Revenue Cycle Help Desk Support Unix Mysql Linux Windows Cisco Technologies Microsoft Sql Server Vbscript Switches Healthcare Industry Data Center
Interests:
Family Gardening Learning Soccer Traveling Dutch Oven Cooking Hiking Camping
Certifications:
Project Management Professional (Pmp) Certified Scrummaster Itil Version 3 Foundation Certified Help Desk Professional License 1942574 License 000482304 License 00015754 License N/A Project Management Institute, License 1942574 Scrum Alliance, License 000482304 Exin, License 00015754 Sti Knowledge, License N/A