Victoria M Mentzer

Training Manager

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Location:

Denver, CO

Industry:

Financial Services

Work:

Pensco Trust Company
Training Manager
Pensco Trust Company Jan 2016 - Aug 2018
Training Specialist Ii
Pensco Trust Company Jan 2013 - Jan 2014
Lead Trainer Client Services Specialist
Pensco Trust Company Jan 2012 - Jan 2013
Senior Client Service Specialist
Lt Trust Oct 2011 - Jan 2012
Client Service Specialist

Education:

Metropolitan State University of Denver 2006 - 2010
Bachelors, Bachelor of Science, Environmental Science University of Northern Colorado 2004 - 2006

Skills:

Customer Service
Microsoft Office
Training
Microsoft Excel
Powerpoint
Train New Employees
Development and Delivery of Training
Creation of Training Materials
Teaching
Microsoft Word
Business Process Improvement
Leadership
Train the Trainer Programs
Training Needs Assessment and Evaluation
Visio
Research
Time Management
Public Speaking
Training Activities
Data Analysis
Soft Skills
Communication
Organization
Motivation
Self Driven
Prioritize Workload
Verbal De Escalation
Windows
Outlook
English
Negotiation
Sharepoint
Financial Services
Team Building
Team Leadership
Presentations
Mentoring
Organizational Development
Employee Training
Leadership Development
Coaching

Certifications:

Rita Certificate of Participation
Train the Trainer
Certificate of Attendance

Associate Merchandise Planner

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Location:

Columbus, OH

Industry:

Retail

Work:

Great American Insurance Sep 2017 - Apr 2018
Product Analyst Intern
Vonlehman & Company Inc. Jan 1, 2017 - Apr 2017
Audit Co-Op
Follett Higher Education Group Nov 2015 - Dec 2016
Team Lead, Sales Associate
Jcpenney Apr 2016 - Aug 2016
Operations Associate
Jcpenney Nov 2013 - Aug 2015
Service Specialist

Education:

University of Cincinnati Carl H. Lindner College of Business 2015 - 2020
Bachelors, Bachelor of Business Administration, Finance Olentangy High School 2011 - 2015

Skills:

Customer Service
Organization Skills
Teamwork
Store Operations
Project Management
Time Management
Public Speaking
Social Media
Microsoft Word
Sales
Retail

Interests:

Disaster and Humanitarian Relief
Animal Welfare
Environment
Children

Languages:

English