Verizon Wireless since Sep 2009
Customer Service Rep
United Concordia Sep 2006 - Sep 2009
Customer Service Rep
Education:
ITT Technical Institute 2004 - 2006
Associates, Information Technology Multimedia
Strayer University 2010
BA, Business Information
Skills:
Account Management Call Centers Customer Service Telecommunications Customer Retention Customer Satisfaction Leadership Team Leadership Direct Sales Mobile Devices Sales Operations Marketing Team Building Management