Torre L Klarner

Customer Care Center Manager

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Location:

Milwaukee, WI

Industry:

Insurance

Work:

Anthem
Customer Care Center Manager
Standard Process Inc. Nov 2016 - Aug 2017
Customer Service Supervisor
Bvk May 2015 - Jun 2016
Media Relations Consultant
University Accounting Service Sep 2013 - May 2015
Customer Relations Supervisor
Edci Oct 2012 - Dec 2012
Technical Training Instructor and Consultant

Education:

Cardinal Stritch University 1994 - 1997
Master of Business Administration, Masters, Economics, Human Resources, Statistics, Business University of Wisconsin - Milwaukee 1981 - 1984
Bachelors, Bachelor of Science, Biological Science

Skills:

Customer Service
Customer Relations
Mentoring
Call Center
Planning
Hiring
Problem Solving
Process Improvement
Operations Management
Supervisory Skills
Account Management
Coaching
Social Media
Vendor Relations
Team Leadership
Outlook
Performance Management
Negotiation
Team Management
Change Management
Employee Relations
Conflict Resolution
Analysis
Call Centers
Program Management
Project Planning
Marketing
Teamwork
Leadership
Training
Management
Team Building
Strategy
Talent Acquisition
Microsoft Office
Cross Functional Team Building

Interests:

Environment
Education
Disaster and Humanitarian Relief
Animal Welfare
Arts and Culture

Torre Klarner

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