Technical Support • Microsoft Office • Software Installation • Networking • Management • Operating Systems • Training • Testing • Active Directory • Problem Solving • Network Administration • Mac Os • Project Management • Hardware Diagnostics • Cisco Networking
Interests
Emerging Technologies • Computer Networking • Customer Service • Management Training
Digital Voice Systems
Level 1 Support Technician
Greenpages Technology Solutions Feb 2017 - Jun 2017
Response Engineer 1
Convergys Dell Jun 2016 - Jan 2017
Technical Support Engineer
City Year Oct 2015 - Dec 2015
Help Desk Analyst
Boston College Apr 2015 - Jun 2015
Phone Support
Education:
Cambridge College 2013 - 2014
Bachelors, Bachelor of Arts, Management
Cambridge College 2013
Jeremiah E. Burke High School Jun 2011
Skills:
Technical Support Microsoft Office Software Installation Networking Management Operating Systems Training Testing Active Directory Problem Solving Network Administration Mac Os Project Management Hardware Diagnostics Cisco Networking
Interests:
Emerging Technologies Computer Networking Customer Service Management Training
Concord Academy Concord, MA Aug 2014 to Sep 2014 Technical Support SpecialistMIT Press Boston, MA May 2014 to Aug 2014 Desktop SupportWhalley Computers Boston, MA Mar 2014 to Mar 2014 Technical SupportHarvard University Cambridge, MA Jul 2013 to Jan 2014 Technical SupportNew England Aquarium Boston, MA Sep 2007 to Aug 2008 Visitor Educator
Education:
Cambridge College Boston, MA Mar 2013 to Jan 2014 Information Technology TrainingCambridge College Bachelor's in Business Management