Eager To Learn (E2L) Tutoring - Greater Minneapolis-St. Paul Area Jan 2011 - May 2011
Educational Tutor
Delta Air Lines May 2008 - Mar 2009
Customer Care Manager
Northwest Airlines Oct 2001 - May 2008
Sales Performance Manager
Northwest Airlines May 1997 - Oct 2001
Alliance Support Manager
Education:
University of Phoenix
MBA, eBusiness
Chicago State University
BS, Early Childhood/Special Education
Skills:
Business Analysis Project Management Performance Management Customer Service Operations Management Process Improvement Cross Functional Team Leadership Call Center Coaching Training Management Team Building Program Management Team Leadership Strategic Planning Leadership