Connexions Technologies - Pompano Beach, FL Jul 2010 - May 2011
Customer Service Rep.
ChoicePoint now Lexis Nexis - Boca Raton, FL Jul 2004 - Mar 2009
Customer Service Representative II
American Express - Plantation, FL Jul 1993 - Feb 2002
Service Representative
Barnett Bank - Miami Lakes, FL Jun 1984 - Jan 1993
Teller/Compliance Clerk
Education:
ICS 1998 - 1999
Degree, Travel Management
Skills:
Customer Service Outlook Siebel Troubleshooting Windows Problem Solving Call Center Customer Satisfaction Customer Relations Billing Sales Support Excel Microsoft Office Teamwork Documentation PowerPoint Scheduling Word Credit Mentoring Team Building Coaching Telephone Skills Data Entry Research Call Centers Microsoft Excel Software Documentation Microsoft Word Social Networking Account Management Sales Databases