Asurion
Service and Repair Manager
Lowe's Companies, Inc. Sep 2015 - Apr 2017
Department Manager
Advance Communication Jun 2014 - Aug 2016
Operations Manager
Cox Business May 1990 - Jun 2014
Network Operations Supervisor
Education:
Southern University at New Orleans 1980 - 1988
St. Augustine High School 1984
St. Augustine High School (New Orleans)
Georgia State University
Morehouse College
Southern University and A&M College - Baton Rouge
Xavier University of Louisiana
Skills:
Telecommunications Retail Supply Chain Management Operations Management Leadership Troubleshooting Management Project Management Fleet Management Safety Management Systems Field Service Training Equipment Installation Networking Organizational Effectiveness Logistics Management Team Leadership Customer Satisfaction Voice Over Ip Customer Experience Managed Services Vendor Management Sales Customer Retention Sales Management Team Building
May 1999 to Jun 2014 HiCap Commercial SupervisorCox Communications
Dec 1996 to May 1999 Field Service Residential SupervisorHFC New Orleans, LA May 1993 to Dec 1996 Field Network Technician/ConstructionNew Orleans
May 1990 to May 1993 Universal Home Technician
Education:
Dale Carnegie 1996 to 1998 LeadershipCleveland Institute of Electronics 1990 to 1992Southern University 1984 to 1985St Augustine High School 1980 to 1984 Telecommunications and Engineering