University of Texas at Dallas
Teaching Assistant
The University of Texas at Arlington Sep 2016 - May 2017
Graduate Research Assistant
United States Marshals Service Aug 2015 - Dec 2015
Internship
Bellatrino Neapolitan Pizzeria and Cucina Aug 2015 - Dec 2015
Marketing Director
Seton Healthcare Family Jul 2013 - Apr 2015
Clinical Assistant
Education:
The University of Texas at Arlington 2015 - 2016
Masters, Master of Arts, Criminology, Criminal Justice
The University of Texas at Austin 2011 - 2014
Bachelors, Bachelor of Arts, Psychology
The University of Texas - Pan American 2010 - 2011
Bachelors, Bachelor of Science, Psychology
Sandra Day O'connor High School 2010
Skills:
Psychology Sociology Microsoft Office Microsoft Excel Microsoft Word Access Powerpoint Intro Html Data Entry Critical Thinking Community Outreach Public Speaking Motivational Interviewing Healthcare Nonprofits Aed Certified Cpr Certified Teamwork Customer Service Social Media Time Management Event Planning Research Leadership Outlook Spanish Strategic Planning
Interests:
Children Education Environment Poverty Alleviation Animal Welfare Health
Jul 2007 to 2000 Owner/ConsultantMotoSport, Inc Tualatin, OR Jun 2010 to Jan 2012 Director of Customer Service OperationsDotster, Inc Vancouver, WA Mar 2008 to Jan 2009 Director of Customer ServiceNetflix, Inc Hillsboro, OR Jul 2006 to Jul 2007 Director of Customer ServiceACS Portland, OR Jan 2006 to Jul 2006 Regional Director of Call Center Operations/Portland Site DirectorMicrosoft Corporation Redmond, WA Aug 2005 to Jan 2006 Operations Manager, Americas Customer ServiceYgnition Networks, Inc Seattle, WA Sep 2003 to Aug 2005 Director of Call Center and Customer ServiceAutomatic Data Processing (ADP) Portland, OR Nov 2000 to May 2003 Regional Call Center ManagerAAA of Oregon/Idaho
Jul 1997 to Nov 2000 Call Center ManagerUniversity Of Utah Hospital
Sep 1995 to Jul 1997 Call Center Manager/SupervisorMetroOne Telecommunications
Jan 1992 to Sep 1995 Senior Call Center Supervisor
Education:
COLLEGE OF THE REDWOODS Crescent City, CA 2005 to 2007 General Studies and Theater
Skills:
Six Sigma Blackbelt, Forecasting, Process Improvement, Human Resources, Facilities, Cost Reduction, Operational Excellentce
Alliene Mullendore Elementary School North Richland Hills TX 1981-1985, Wilshire Elementary School Euless TX 1986-1988, Harwood Junior High School Bedford TX 1988-1991
Community:
Kenneth Stone, Danielle Turner, Carin Sporrel, Mark Cameron, Robert Anthony, Stephanie Spottswood