United States Steel Corporation
Supervisor-Benefit Commencement
Upmc Feb 1994 - Feb 2000
Medical Records Clerk
Education:
Devry University 2006 - 2009
Bachelors, Human Resources Management
Skills:
Microsoft Office Customer Service Process Improvement Employee Relations Project Management Microsoft Excel Training Operations Management Coaching Strategic Planning Leadership Management Business Process Improvement Powerpoint Time Management Performance Management
Coventry Health Care Dec 2003 - Dec 2010
Business Analyst-Benefit Administration
Aetna Dec 2003 - Dec 2010
Senior Business Analyst- It
Coventry Health Care Oct 2000 - Jan 2004
Senior Customer Service Representative
Wells Fargo Sep 1999 - Aug 2000
Assistant Branch Manager
Wells Fargo Apr 1996 - Sep 1999
Credit Manager
Skills:
Business Analysis Process Improvement Requirements Gathering Business Requirements Requirements Analysis Analysis Business Process Business Process Improvement Sdlc Software Documentation Software Project Management Insurance User Acceptance Testing Vendor Management Visio Goal Oriented Organization Skills Benefits Administration Benefits Design Claim Investigation Claims Handling Customer Satisfaction Customer Support Regulatory Compliance Production Planning Production Support Technical Support Management Analytical Skills Software Development Life Cycle