Xylem Inc.
Noc Engineer
State of Washington Department of Fish and Wildlife
It Specialist 2
Hewlett-Packard Feb 2016 - Jan 2017
Field Services Technician and Waterfront Support
Hewlett-Packard Jan 2013 - Feb 2016
Critical Situation Manager and Acting Enterprise Operations Manager
Hewlett-Packard Oct 2011 - Jan 2013
Network Monitor
Education:
Western Governors University 2016 - 2019
Bachelors, Network Administration
Itt Technical Institute 2003 - 2005
Associates, Electronics Engineering
Skills:
Service Delivery It Operations Disaster Recovery Troubleshooting Security Active Directory Network Security Computer Hardware Windows Network Administration Windows Server Software Installation System Administration System Deployment Hardware Customer Service Bmc Remedy Windows 7 Technical Support Microsoft Office Operating Systems Routing Quality Assurance Servers Citrix Laptops Vpn Help Desk Support It Service Management Microsoft Exchange Windows Xp
Interests:
Snowboarding Environment Education Science and Technology Camping Human Rights Animal Welfare Fishing Health
Languages:
English
Certifications:
Comptia Security Ce
Critical Situation Manager(Csm) At Hewlett-Packard
Critical Situation Manager(CSM) at HP Enterprise Services
Location:
Boise, Idaho Area
Industry:
Computer & Network Security
Work:
HP Enterprise Services - Boise, Idaho Area since Dec 2012
Critical Situation Manager(CSM)
HP Enterprise Services - Boise, Idaho Area Oct 2011 - Dec 2012
Network Monitor
HP Enterprise Services - Boise, Idaho Area Apr 2005 - Sep 2011
Help desk Analyst / Deployment Tech
Wal-Mart Jul 2002 - Feb 2005
Sales Associate
Can-Ada Dairy Supply May 1999 - Dec 2001
Volunteer - laborer for family run business
Education:
ITT Technical Institute 2003 - 2005
Associate, Computer and Electronics Engineering Technology
Skills:
Troubleshooting Active Directory Computer Hardware Software Installation Customer Service BMC Remedy Windows 7 XP Technical Support Microsoft Office Windows Windows Server
Apr 2014 to Apr 2014 NMCI Agent AppreciationHP Enterprise Services Boise, ID Oct 2011 to Dec 2012 Critical Situation ManagerHP Enterprise Services Boise, ID Apr 2005 to Oct 2011 Senior Service Desk CoordinatorNMCI Customer Feed Back Awards
Aug 2005 to Jul 2007 NMCI Agent AppreciationNMCI Best of the Best
2006 to 2006Wal-Mart Caldwell, ID Jul 2002 to Feb 2005 Sales Associate/CashierCan-Ada Dairy Supply Caldwell, ID May 1999 to Dec 2001 Volunteer
Education:
ITT Technical Institute Boise, ID Mar 2005 Associate in Computer and Electronics Engineering Technology