Skills:
Troubleshoot, SIP, PRI/CAS, Analog signaling, Cloud, asterisk, Group Dynamics, Windows 98, XP, Vista, windows 7, windows 8, Windows Server 2003, Microsoft Office Suite (Word, Access, Excel, PowerPoint), LAN/WAN networking, DHCP, NAT, Internet protocol TCP/IP Protocol Suite, HME hosting, POP, IMAP, Web hosting, DNS, Cisco IAD configuration, Remote desktop support, CLEC/ILEC experience, VPN