Scott Irwin

US Patent:

7389273, Jun 17, 2008

Filed:

Sep 25, 2003

Appl. No.:

10/671396

Inventors:

Scott Andrew Irwin - Winter Springs FL, US
Robert Dennis Birch - Orlando FL, US
Joseph Paul Lupo - Apopka FL, US
Stephen DeWayne Weagraff - Orlando FL, US

International Classification:

G06F 17/60

US Classification:

705 59, 705 1, 705 51, 705 57, 713200

Abstract:

A system is disclosed for a digital rights management system which enforces license rights by establishing an account domain of registered consumer devices which may each receive a decryption key to be used to decode digital content bought by any of the devices within the account domain. Such system further enables the decentralization of content sharing by establishing a network of trusted intermediate devices to manage licenses on end devices for a central rights provider.

US Patent:

7496540, Feb 24, 2009

Filed:

Aug 19, 2003

Appl. No.:

10/643712

Inventors:

Scott Andrew Irwin - Winter Springs FL, US
Robert Dennis Birch - Orlando FL, US
Joseph Paul Lupo - Apopka FL, US
Stephen DeWayne Weagraff - Orlando FL, US

Assignee:

Convergys CMG Utah - Salt Lake City UT

International Classification:

H04K 1/00
H04L 9/00

US Classification:

705 59, 705 51, 705 50, 705 58, 705 57, 705 64, 705 65, 705 66, 705 69

Abstract:

A system is disclosed for a digital rights management system which enforces license rights by incorporating a decryption key in a license rights package that further includes an account number associated with a primary consumer. The digital rights management system also includes a mechanism for renewing/updating the license by charging the account number associated with a primary consumer. This way, the consumer may transfer the license rights package along with the digital content to any personal devices he likes but he is discouraged from freely disseminating the license package as uses by other consumers will be debited against his package or, if renewed/extended, charged against his account.

US Patent:

7770786, Aug 10, 2010

Filed:

Apr 2, 2007

Appl. No.:

11/695330

Inventors:

Robert D. Birch - Orlando FL, US
Joseph P. Lupo - Apopka FL, US
Scott A. Irwin - Winter Springs FL, US
Stephen D. Weagraff - Orlando FL, US
Sanjiv Karani - Mason OH, US
Jeff Gordon - Longwood FL, US

Assignee:

Convergys CMG Utah - Salt Lake City UT

International Classification:

G06Q 30/00

US Classification:

235379, 235375, 705 141

Abstract:

There is disclosed a system and method for creating value by facilitating third party participation in mobile commerce transactions, providing consumers with a unified perspective of commercial activity, and selectively implementing discounts. The system may include a computerized engine and a point of sale wallet, which may be embedded in a personal trusted device. The computerized engine may be programmed to selectively implement a discount associated with a particular transaction. The personal trusted device may comprise a wireless communications technology, which enables the device to communicate with a back-end system and/or other point of sale devices. The personal trusted device may serve as the nexus of consumer transactions by facilitating payment as well as receipt and storage of electronic receipts. The personal trusted device may also be configured to transmit electronic receipts via the communications technology.

US Patent:

7809663, Oct 5, 2010

Filed:

May 22, 2007

Appl. No.:

11/751680

Inventors:

Robert D. Birch - Orlando FL, US
Brian D. Craig - Oviedo FL, US
Scott A. Irwin - Winter Springs FL, US
Stephen D. Weagraff - Winter Park FL, US

Assignee:

Convergys CMG Utah, Inc. - Salt Lake City UT

International Classification:

G06N 5/00

US Classification:

706 45, 706 14, 706 15, 706 16, 706 17, 706 18, 706 19, 706 20, 706 21, 707687, 707692, 707694, 707695

Abstract:

A system and method is disclosed which integrates a machine learning solution into a large scale, distributed transaction processing system using a supporting architecture comprising a combination of computer hardware and software. Methods of using a system comprising such supporting architecture provide application designers access to the functionality included in a machine learning solution, but might also provide additional functionality not supported by the machine learning solution itself.

US Patent:

8023637, Sep 20, 2011

Filed:

Oct 1, 2007

Appl. No.:

11/865193

Inventors:

Scott Irwin - Lake Mary FL, US
Kishore Korimilli - Sanford FL, US

Assignee:

Convergys CMG Utah, Inc. - Salt Lake City UT

International Classification:

H04M 5/00

US Classification:

37926511, 37926514

Abstract:

Resource allocation in a contact center can be performed using a network of nodes. Such a network of nodes can be organized according into resource nodes, domain nodes, and service nodes, with paths from the domain nodes, through the service nodes, to the resource nodes being used in the allocation.

US Patent:

8024406, Sep 20, 2011

Filed:

Jul 12, 2006

Appl. No.:

11/457048

Inventors:

Scott A. Irwin - Winter Springs FL, US
Robert D Birch - Orlando FL, US
Stephen D Weagraff - Orlando FL, US

Assignee:

Convergys CMG Utah, Inc. - South Jordan UT

International Classification:

G06F 15/16

US Classification:

709205, 709201, 709203, 709204, 709206, 709207, 709238

Abstract:

An e-Care dispenser is disclosed herein which configures a set of devices to cooperatively process care requests by utilizing functional aspects distributed throughout those devices. The devices can be end user devices with varying capabilities, some of which might not possess resources to process the care request independently. The functional aspects can be distributed throughout the devices in such a manner as to efficiently utilize the devices in providing care.

US Patent:

8055595, Nov 8, 2011

Filed:

Jul 23, 2010

Appl. No.:

12/842495

Inventors:

Robert D. Birch - Orlando FL, US
Brian D. Craig - Oviedo FL, US
Scott A. Irwin - Winter Springs FL, US
Stephen D. Weagraff - Winter Park FL, US

International Classification:

G06F 15/18

US Classification:

706 12, 706 16, 706 45, 706 62

Abstract:

A system and method is disclosed which integrates a machine learning solution into a large scale, distributed transaction processing system using a supporting architecture comprising a combination of computer hardware and software. Methods of using a system comprising such supporting architecture provide application designers access to the functionality included in a machine learning solution, but might also provide additional functionality not supported by the machine learning solution itself.

US Patent:

8145713, Mar 27, 2012

Filed:

Aug 15, 2011

Appl. No.:

13/209872

Inventors:

Scott A. Irwin - Winter Springs FL, US
Robert D. Birch - Orlando FL, US
Stephen D. Weagraff - Orlando FL, US

Assignee:

Convergys CMG Utah, Inc. - Salt Lake City UT

International Classification:

G06F 15/16

US Classification:

709205, 709203, 709204, 709206, 709207, 709238, 709201

Abstract:

An e-Care dispenser is disclosed herein which configures a set of devices to cooperatively process care requests by utilizing functional aspects distributed throughout those devices. The devices can be end user devices with varying capabilities, some of which might not possess resources to process the care request independently. The functional aspects can be distributed throughout the devices in such a manner as to efficiently utilize the devices in providing care.