Work:
American Express
2008 to 2000
Director - Implementations
American Express
Salt Lake City, UT
2007 to 2008
Operations Manager - Travelers Check and Prepaid Services
American Express
Phoenix, AZ
2004 to 2007
Director - Service Network Reengineering
American Express
Phoenix, AZ
2002 to 2004
Manager - Credit Network Quality Assurance
American Express
Phoenix, AZ
1999 to 2002
Team Leader - Credit Network
American Express
Phoenix, AZ
1998 to 1999
Customer Care Professional - Credit Network