Microsoft (via CompuCom) - Server & Tools Business since May 2009
User Researcher
Microsoft (via CompuCom/Excell Data) - Microsoft IT Aug 2006 - Nov 2008
User Researcher
University of Washington Sep 2004 - Jul 2006
Research Assistant & Info Tech Specialist III
Bill & Melinda Gates Foundation Jun 2002 - Oct 2004
Purchasing Agent
Aquent (formerly Sakson & Taylor) Jul 2004 - Aug 2004
Usability Engineer
Education:
University of Washington 2003 - 2005
MS, Technical Communication
University of Idaho 1986 - 1991
BS, Psychology
Ephrata High School 1982 - 1986
Skills:
User Research User Experience Usability Testing Information Architecture Heuristic Evaluation Card Sorting Persona User Scenarios Focus Groups A/B Testing