General Motors - Austin, Texas Area since Nov 2012
Global Release Manager
Hewlett-Packard Jan 2010 - Nov 2012
Release Manager, Global Business Intelligence
Hewlett-Packard May 2008 - Sep 2010
Services Development Manager, Global Business Intelligence
Hewlett-Packard Nov 2005 - May 2008
Operations & Strategy Manager, Global Business Intelligence
Hewlett-Packard Mar 2004 - Oct 2005
Global Support Manager, Corporate Functions IT
Education:
Napier University 1986 - 1990
Batchelor of Engineering (IEEE accredited), Electronic Engineering, Mathematics and Communications
Skills:
Program Management Team Building IT Service Management Leadership Project Management Process Improvement Business Analysis Change Management Service Delivery Vendor Management ITIL ITIL Certified ITIL v3 Foundations Certified ITIL Process ITIL Implementation ITIL Process Implementation ITIL Service Strategy Release Management Incident Management Global Application Development Business Intelligence Business Intelligence Tools Communication SAP R/3 SAP FICO SAP MM SQL Requirements Analysis Management Consulting ITIL V3 Expert Certified ITIL Expert
Honor & Awards:
ITIL V3 - SOA (Service Offerings & Agreements)
ITIL V3 - RCV (Release, Control & Validation)
ITIL V3 - OSA (Operational Support & Analysis)
ITIL V3 - PPO (Planning, Protection & Optomization)
Languages:
German
Certifications:
ITIL V3 Foundation Service Management, CSME ITIL V3 Intermediate Release, Control & Validation, CSME ITIL V3 Intermediate Service Offerings & Agreements, CSME ITIL V3 Intermediate Planning, Protection & Optimization, CSME ITIL V3 Intermediate Operational Support & Analysis, CSME ITIL V3 Managing Across the Lifecycle, CSME
Senior Manager For Enterprise Change, Release And Transition To Operations
General Motors - Austin, Texas Area since Nov 2012
Global Release Manager
Hewlett-Packard Jan 2010 - Nov 2012
Release Manager, Global Business Intelligence
Hewlett-Packard May 2008 - Sep 2010
Services Development Manager, Global Business Intelligence
Hewlett-Packard Nov 2005 - May 2008
Operations & Strategy Manager, Global Business Intelligence
Hewlett-Packard Mar 2004 - Oct 2005
Global Support Manager, Corporate Functions IT
Education:
Napier University 1986 - 1990
Batchelor of Engineering (IEEE accredited), Electronic Engineering, Mathematics and Communications
Skills:
Business Intelligence It Service Management Program Management Change Management Itil Business Analysis Software Development Project Management Service Delivery Release Management Requirements Analysis Sql Data Warehousing Vendor Management Leadership Process Improvement Incident Management Solution Architecture It Strategy Software Project Management Itil Certified Business Intelligence Tools Sap R/3 Management Pmp It Outsourcing Integration Team Building Itil V3 Foundations Certified Itil Process Itil Implementation Itil Process Implementation Itil Service Strategy Global Application Development Communication Sap Fico Sap Mm Management Consulting Itil V3 Expert Certified Itil Expert
Languages:
German
Certifications:
Itil V3 Foundation Service Management Itil V3 Intermediate Release, Control & Validation Itil V3 Intermediate Service Offerings & Agreements Itil V3 Intermediate Planning, Protection & Optimization Itil V3 Intermediate Operational Support & Analysis Itil V3 Managing Across the Lifecycle License 00007594 License 00005105 License 00007632 License 00008651 License 00009301 Csme, License 00007594 Csme, License 00005105 Csme, License 00007632 Csme, License 00008651 Csme, License 00009301 Csme