Troubleshooting • Call Center • Telecommunications • Voip • Customer Satisfaction • Bmc Remedy • Databases • Active Directory • Process Improvement • Team Leadership • Customer Service • Technical Support • Javascript • Microsoft Office • Computer Hardware • A+ Certified • Windows Server • Html • Avaya • Cisco Technologies • Networking • Help Desk Support • Os X • Routers • Tcp/Ip • Windows • Windows 7 • Printers • Windows Vista • Windows Xp • Wireless • Call Centers • Vendor Management • Switches • Computer Repair • Vpn • Laptops • Network Administration • Operating Systems • Visio • Voice Over Ip • Virtual Private Network • Wireless Technologies • It Management • Information Technology • Firewalls • Servers • Microsoft Exchange
Network Outsource since Aug 2011
Technician
Cablevision Nov 2008 - Aug 2011
Level 3 - Technical Analyst
Education:
DeVry University
Skills:
Troubleshooting Call Center Telecommunications Voip Customer Satisfaction Bmc Remedy Databases Active Directory Process Improvement Team Leadership Customer Service Technical Support Javascript Microsoft Office Computer Hardware A+ Certified Windows Server Html Avaya Cisco Technologies Networking Help Desk Support Os X Routers Tcp/Ip Windows Windows 7 Printers Windows Vista Windows Xp Wireless Call Centers Vendor Management Switches Computer Repair Vpn Laptops Network Administration Operating Systems Visio Voice Over Ip Virtual Private Network Wireless Technologies It Management Information Technology Firewalls Servers Microsoft Exchange