age ~91
from Ashland, OR
"Anatomy of Success" is a proven, easy-to-use step-by-step system, which teaches you how to establish and achieve your goals, which can be the difference between success and failure. In this dynamic book, you'll master the system by being guided through a series of exercises and examples, while you ...
Author
Ronald A. Kaufman
Binding
Paperback
Pages
304
Publisher
self
ISBN #
0974397202
EAN Code
9780974397207
ISBN #
1
These are true stories of winners and losers in the quest for superior service. Who wins? Who loses? It's up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Fi...
Author
Ron Kaufman
Binding
Audible Audio Edition
Publisher
Ronald Andrew Kaufman
ISBN #
6
Here are tools, tips, and proven techniques to lift your service higher. Lift your service up, increase service value, and add more to your customers and your bottom line (Chapter two unlocks the value). Explore spectacular service and discover what's beyond the extra mile (Chapter four reveals the ...
Author
Ron Kaufman
Binding
Audible Audio Edition
Publisher
Ronald Andrew Kaufman
ISBN #
3
We are deep in a service crisis. In the operating room, surgeons and their teams communicate in a very precise language; airplane pilots follow a strict protocol to take-off and land safely every time; and, when launching a new product, companies lay out a plan that all employees follow. But when it...
Author
Ron Kaufman
Binding
Audible Audio Edition
Publisher
Ronald Andrew Kaufman
ISBN #
2