Roman R Karpov

US Patent:

20060146784, Jul 6, 2006

Filed:

Mar 2, 2006

Appl. No.:

11/365997

Inventors:

Roman Karpov - Woburn MA, US
Lizhong Zhang - Newton MA, US

International Classification:

H04M 7/00
H04L 12/28

US Classification:

370351000, 370352000, 379220010

Abstract:

A system and method for sending long distance telephone calls over the Internet utilizes cost and quality of service data to optimize system performance and to minimize the cost of completing the calls. In addition, the system could utilize a problem identification and analysis system to automatically identify potential problems with system assets. The problem identification and analysis system would compare long term averages of call data and call metrics to short term averages for the same data and metrics. Significant discrepancies between the short term averages and the long term averages would be used to pinpoint potential problems with system assets.