Quicken Loans
Operations and Underwriting Team Leader
Quicken Loans
Operations Team Leader
Jcpenney 2011 - 2012
Store Engagement Manager
Jcpenney 2006 - 2011
Sales Manager
Education:
Eastern Michigan University 2000 - 2004
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management
Skills:
Management Hiring Practices Training Business Analysis Leadership Development Team Leadership Microsoft Office Communication Strategic Planning Problem Solving Customer Service Sourcing Performance Management Business Planning Conflict Resolution Schedules Presentations Motivational Speaking Budgets Customer Satisfaction Employee Relations Finance Leadership Loans Analysis
Interests:
Family New Technology Weight Training Traveling Cars Church Sports
JCPENNEY Troy, MI 2006 to 2012 Store Engagement ManagerTHE BARTECH GROUP, DTE ENERGY Southfield, MI 2005 to 2005 Customer Care RepresentativeWORLDWIDE FLIGHT SERVICES, DETROIT METRO AIRPORT Romulus, MI 2003 to 2004 Airport Ramp Agent
Education:
EASTERN MICHIGAN UNIVERSITY Ypsilanti, MI 2004 B.B.A. in Management