Technical Support Engineer II / Program Ready Trainer at Convergys for NetApp, Technical Support Engineer at Convergys for Netapp, Technical Support Engineer at Convergys for NetApp
Location:
Provo, Utah Area
Industry:
Information Technology and Services
Work:
Convergys for NetApp - Orem, UT since Aug 2008
Technical Support Engineer II / Program Ready Trainer
Convergys for Netapp - Orem, UT since Sep 2007
Technical Support Engineer
Convergys for NetApp - Orem, UT since 2007
Technical Support Engineer
Robert Half International / Zions Bancorp 2007 - 2008
Provisioning Engineer
Novell 1995 - 2000
Software Test Engineer
Education:
Utah Valley University 1990 - 2002
Bachelor of Science (B.S.), Computer Science and Information Systems - Networking Emphasis
Languages:
Portuguese
Certifications:
NetApp Certified Data Management Administrator (NCDA), NetApp, Inc.
Independent Electrical/Electronic Manufacturing Professional
Sep 2007 to 2000 Technical Support Engineer II / Trainer, Convergys - NetAppZions Management Services Corporation
Information Security TechnicianTimpanogos Academy Lindon, UT Technology SpecialistTeleperformance USA - SLC
Technical Support OperatorRollouts, Inc Chaska, MN InstallerNovell, Inc Provo, UT Novell NDPS Test Engineer
Education:
University of Phoenix Provo, UT 2002 to 2004 MaEd in Elementary EducationUtah Valley University Orem, UT 1995 to 2001 BS in Computer Science and Information Systems - Emphasis in Networking
Skills:
Fibre Channel and iSCSI SAN, NFS, TCP/IP, CIFS, NAS, NetApp hardware and software, esp. management software (System Manager, OnCommand Unified Manager, SnapDrive, SnapManager, OSSV), Windows all versions, communication skills, training, Technical Support
Name / Title
Company / Classification
Phones & Addresses
Robert Kresge Administration
Timpanogos Academy Accounting · Elementary/Secondary School · Elementary & Secondary Schools
55 S 100 E, Lindon, UT 84042 801 785-4979, 801 785-9690