BB&T since Jun 2011
ITSM Consultant
Intact Technology Mar 2009 - May 2011
Technical Consultant
Evergreen Systems Jan 2008 - Mar 2009
Senior Systems Consultant
BCBS Florida 2002 - 2004
Systems Consultant
Education:
University of North Florida - College of Business Administration 1989 - 1994
Business Administration, Accounting / Management Information Systems
Skills:
ITIL Incident Management Configuration Management IT Service Management Service Management HP IT Management CMDB Service Desk IT Operations Service Delivery IT Strategy Solution Architecture IT Asset Management Problem Management Web Services JDBC SAML 2.0 Secure Authentication
BB&T since Jun 2011
ITSM Consultant
Intact Technology Mar 2009 - May 2011
Technical Consultant
Evergreen Systems Jan 2008 - Mar 2009
Senior Systems Consultant
BCBS Florida 2002 - 2004
Systems Consultant
Education:
University of North Florida - College of Business Administration 1989 - 1994
Business Administration, Accounting / Management Information Systems
Skills:
It Service Management Incident Management Cmdb Itil Service Management Configuration Management System Administration It Management Solution Architecture It Strategy Saas Service Desk Web Services Servers Hp Products It Asset Management Saml 2.0 It Operations Service Delivery Problem Management Jdbc Secure Authentication
Certifications:
Service Now Certified Systems Administrator Itil V3 Foundations Hp Acccredited Implementation Specialists Itil