Teksystems
Service Desk Team Lead
Ibm Altess
Lmp Service Desk Lead and Noc
Altess
Service Desk Team Lead
Social Security Administration
Security Analyst and Hspd-12 Analyst
Csra Inc Jan 2016 - Aug 2017
Senior It Support Analyst|Sme |Noc
Education:
Berkeley College 2001 - 2005
Bachelors, Bachelor of Business Administration, Management
Skills:
Customer Service Information Security Microsoft Office Windows 7 Windows Xp Windows 8 Windows Vista Ip Phones Bmc Remedy Ticketing System Citrix Xendesktop Citrix Xenapp Vmware Mcafee Symantec Endpoint Protection Jde Enterprise One Jde One World Staff Appraisal Networking Cloud Security Windows 10 Mainframe Citrix As400 Administration Mapics Bmc Remedy Kayako Lotus Domino Lotus Notes Active Directory Vdi Hspd 12 Ibm Mainframe Active Dod Secret Clearance Bomgar Information Security Management Windows Server Splunk System Monitoring Technical Support System Administration Information Technology Servers Troubleshooting Software Installation Security Computer Hardware Leadership