Richard F Ploth
age ~68
from Oneida, NY
- Also known as:
-
- Richard R Ploth
- Rick F Ploth
- Richar F Ploth
- Richard F Floth
- Phone and address:
-
308 Washington Ave, Oneida Castle, NY 13421
315 363-6575
Richard Ploth Phones & Addresses
- 308 Washington Ave, Oneida, NY 13421 • 315 363-6575
- 211 Brooks St, Oneida, NY 13421 • 315 361-5257
- East Syracuse, NY
- Vernon, NY
- Trenton, NJ
- Morrisville, PA
- Albany, NY
- Forest Hills, NY
Work
-
Company:Policy studies inc. - multiple sites - Mercerville, NJAug 2008
-
Position:Sr. site manager
Education
-
School / High School:LEMOYNE COLLEGE- Syracuse, NY1999
-
Specialities:M.B.A. in Leadership
Skills
Call Center • Customer Service • Process Improvement • Bpo • Customer Relations • Operations Management • Strategic Planning • P&L Management • Team Building • Negotiation • Coaching • Change Management • Program Management • Team Management • Customer Satisfaction • Outsourcing • Continuous Improvement • Budgeting • Process Engineering • Planning • Product Development • Contract Negotiations • Forecasting • New Business Development • Performance Management • Vendor Management • Cost Reduction • Mentoring • Problem Solving • Excel • Contract Negotiation • Risk Management • Microsoft Office • Workforce Management • Business Analysis • Employee Relations • Organizational Development • Project Planning • Scheduling • Compliance • Vendor Relations • Supervisory Skills • Product Management • Quality Assurance • Team Leadership • Crm • Call Centers • Business Process Improvement • Cross Functional Team Leadership • Microsoft Excel
Languages
English
Industries
Executive Office
Resumes
Richard Ploth
view sourceLocation:
385 west Lawrence St, Albany, NY 12208
Industry:
Executive Office
Work:
Policy Studies Aug 2008 - Sep 2009
Senior Site Manager
Procall Solutions Jun 2007 - Nov 2007
Chief Operations Officer
Christie's Jan 2003 - Mar 2006
Vice President of Global Operations
Bny Mellon Mar 2001 - Oct 2003
Vice President of Operations - Corporate Trust Division
National Grid Nov 1978 - Dec 2000
Customer Service Manager
Senior Site Manager
Procall Solutions Jun 2007 - Nov 2007
Chief Operations Officer
Christie's Jan 2003 - Mar 2006
Vice President of Global Operations
Bny Mellon Mar 2001 - Oct 2003
Vice President of Operations - Corporate Trust Division
National Grid Nov 1978 - Dec 2000
Customer Service Manager
Education:
State University of New York College at Cortland 2011 - 2012
State University of New York College at Cortland 1996 - 1999
Le Moyne College 1996 - 1998
Master of Business Administration, Masters, Business Administration, Management State University of New York College at Potsdam 1974 - 1978
Bachelors, Bachelor of Arts, English, Communications
State University of New York College at Cortland 1996 - 1999
Le Moyne College 1996 - 1998
Master of Business Administration, Masters, Business Administration, Management State University of New York College at Potsdam 1974 - 1978
Bachelors, Bachelor of Arts, English, Communications
Skills:
Call Center
Customer Service
Process Improvement
Bpo
Customer Relations
Operations Management
Strategic Planning
P&L Management
Team Building
Negotiation
Coaching
Change Management
Program Management
Team Management
Customer Satisfaction
Outsourcing
Continuous Improvement
Budgeting
Process Engineering
Planning
Product Development
Contract Negotiations
Forecasting
New Business Development
Performance Management
Vendor Management
Cost Reduction
Mentoring
Problem Solving
Excel
Contract Negotiation
Risk Management
Microsoft Office
Workforce Management
Business Analysis
Employee Relations
Organizational Development
Project Planning
Scheduling
Compliance
Vendor Relations
Supervisory Skills
Product Management
Quality Assurance
Team Leadership
Crm
Call Centers
Business Process Improvement
Cross Functional Team Leadership
Microsoft Excel
Customer Service
Process Improvement
Bpo
Customer Relations
Operations Management
Strategic Planning
P&L Management
Team Building
Negotiation
Coaching
Change Management
Program Management
Team Management
Customer Satisfaction
Outsourcing
Continuous Improvement
Budgeting
Process Engineering
Planning
Product Development
Contract Negotiations
Forecasting
New Business Development
Performance Management
Vendor Management
Cost Reduction
Mentoring
Problem Solving
Excel
Contract Negotiation
Risk Management
Microsoft Office
Workforce Management
Business Analysis
Employee Relations
Organizational Development
Project Planning
Scheduling
Compliance
Vendor Relations
Supervisory Skills
Product Management
Quality Assurance
Team Leadership
Crm
Call Centers
Business Process Improvement
Cross Functional Team Leadership
Microsoft Excel
Languages:
English
Richard Ploth Vernon, NY
view sourceWork:
POLICY STUDIES INC. - Multiple Sites
Mercerville, NJ
Aug 2008 to Sep 2009
Sr. Site Manager PROCALL SOLUTIONS, INC
Jul 2007 to Nov 2007
Chief Operating Officer FAMILY & CHILDREN'S SERVICES OF THE CAPITAL REGION, INC
Albany, NY
Sep 2006 to Jun 2007
Director of Northeastern New York CHRISTIE'S
New York, NY
Jan 2004 to Feb 2006
Vice President of Global Operations BANK OF NEW YORK - New York City & Syracuse, NY
New York, NY
Mar 2001 to Oct 2003
Vice President of Operations - Corporate Trust Division METLIFE
Utica, NY
2000 to 2000
Call Center Director - Dental, Disability and Vision NIAGARA MOHAWK POWER CORPORATION
Syracuse, NY
Nov 1978 to Dec 1999
Multiple Management/Customer Service Positions NIAGARA MOHAWK POWER CORPORATION
1997 to 1999
Call Center Workforce Manager NIAGARA MOHAWK POWER CORPORATION
1994 to 1997
Team member of state-wide Call Center NIAGARA MOHAWK POWER CORPORATION
1991 to 1993
Regional Supervisor of Customer Service
Mercerville, NJ
Aug 2008 to Sep 2009
Sr. Site Manager PROCALL SOLUTIONS, INC
Jul 2007 to Nov 2007
Chief Operating Officer FAMILY & CHILDREN'S SERVICES OF THE CAPITAL REGION, INC
Albany, NY
Sep 2006 to Jun 2007
Director of Northeastern New York CHRISTIE'S
New York, NY
Jan 2004 to Feb 2006
Vice President of Global Operations BANK OF NEW YORK - New York City & Syracuse, NY
New York, NY
Mar 2001 to Oct 2003
Vice President of Operations - Corporate Trust Division METLIFE
Utica, NY
2000 to 2000
Call Center Director - Dental, Disability and Vision NIAGARA MOHAWK POWER CORPORATION
Syracuse, NY
Nov 1978 to Dec 1999
Multiple Management/Customer Service Positions NIAGARA MOHAWK POWER CORPORATION
1997 to 1999
Call Center Workforce Manager NIAGARA MOHAWK POWER CORPORATION
1994 to 1997
Team member of state-wide Call Center NIAGARA MOHAWK POWER CORPORATION
1991 to 1993
Regional Supervisor of Customer Service
Education:
LEMOYNE COLLEGE
Syracuse, NY
1999
M.B.A. in Leadership SUNY COLLEGE AT POTSDAM
Potsdam, NY
1978
B.A. in English and Communications
Syracuse, NY
1999
M.B.A. in Leadership SUNY COLLEGE AT POTSDAM
Potsdam, NY
1978
B.A. in English and Communications
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