Technical support analyst/distributed applications
Education
Degree:
Certificate
School / High School:
ProSource Educational Services
2003
Specialities:
Minnesota Residential Building Contractor/Remodeler
Skills
Technical Support • Business Analysis • Troubleshooting • Windows 7 • Itil • Help Desk Support • Vendor Management • Sharepoint • Bmc Remedy • Computer Hardware • Active Directory
Target Corporation - Minneapolis, MN Feb 2000 - Jun 2002
Technical Support Analyst/Distributed Applications
Unisys Corporation - Eagan, MN Apr 1998 - Apr 2002
Enterprise System Support Analyst
West Group, Inc. - Eagan, MN Sep 1997 - Apr 1998
Network Control Center/Computer Analyst
Education:
ProSource Educational Services 2003
Certificate, Minnesota Residential Building Contractor/Remodeler
Hennepin County Technical College 2001
Course, Introduction to Oracle
Benchmark Training 2000
Certificate, Intro to Unix and Unix Scripting
Mindsharp Learning Centers 2000
Certificate, Microsoft Visual Basic 6
University of Minnesota 1999
Certificate, Client Server Technology
St. Paul Technical College 1998
Course, DOS and MS Windows Operating Systems
Normandale Community College 1992 - 1994
Associates Degree, Marketing and Business
Dakota County Technical College 1982 - 1984
Associate's degree, Finance and Financial Management Services
Skills:
Technical Support Business Analysis Troubleshooting Windows 7 Itil Help Desk Support Vendor Management Sharepoint Bmc Remedy Computer Hardware Active Directory
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