Richard John Hyatt

Author:

Richard Hyatt

ISBN #:

0805236821

Author:

Richard Hyatt

ISBN #:

0865545774

Author:

Richard Hyatt

ISBN #:

0865547599

Author:

Richard Hyatt

ISBN #:

0873971175

Author:

Richard Hyatt

ISBN #:

0881460877

US Patent:

20120123951, May 17, 2012

Filed:

Nov 16, 2011

Appl. No.:

13/297863

Inventors:

Richard Michael HYATT - Glen Allen VA, US
Satish Joshi - Glen Allen VA, US
Nagendran Parasu - Glen Allen VA, US
Robert Hewes - Glen Allen VA, US

Assignee:

Decisiv Inc. - Glen Allen VA

International Classification:

G06Q 10/08

US Classification:

705305

Abstract:

A system for managing a plurality of assets and a plurality of parties related to those assets includes a plurality of data sources with information related to the parties and the service of the assets and a first service management server. The service management server may be configured as first and second servers with different functionalities. The service management server, or the first and second service management servers, is configured to collect the data from the plurality of data sources related to the parties and the service of the assets; and is configured to determine maintenance or service requirements for the assets, collect and distribute asset specific data for managing the service requirements of the assets, facilitate communication between parties to a service event, and maintain current and historical data about the service event.