Richard Charles Gianvecchio

Vice President, Customer Support

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Location:

30138 Avenida Tranquila, Rancho Palos Verdes, CA 90275

Industry:

Computer Software

Work:

Symantec Corp. since Jan 1998
Senior Director, Global Endpoint Protection Product Support
Symantec May 2011 - Mar 2013
Senior Director, Technical Product Management
Symantec Nov 2006 - May 2011
Senior Director of SQA Engineering
Symantec Corp. Feb 2004 - Jul 2006
Senior Director of Engineering
Third Point Systems Oct 1993 - Jan 1998
Senior Software Engineer

Education:

University of California, Los Angeles - The Anderson School of Management 2008 - 2010
University of Illinois at Urbana-Champaign 1985 - 1989

Skills:

Cross Functional Team Leadership
Management
Software Engineering
Leadership
Team Management
Software Development
Enterprise Software
Project Management
Software Project Management
Requirements Analysis
Business Intelligence
Software Quality Assurance
Program Management
Testing
Cloud Computing
Agile Methodologies
Customer Insight
Quality Assurance
Analytics
Customer Experience
Product Management
Product Lifecycle Management
Customer Relationship Management
Strategy
Security
Executive Coaching
Idea Incubation
Leadership Development
Leadership Development Coaching
Long Term Customer Relationships
Technical Support
Team Leadership
Quality Auditing
Technology Incubation
Vendor Management
Software As A Service
Strategic Partnerships
Integration
Change Management
Outsourcing
Business Process Improvement
User Experience
Statistical Data Analysis
Product Development
Strategic Planning
Business Analysis
Business Transformation
Technology Integration
Customer Service
Collaborative Problem Solving

Interests:

Cooking
Electronics
Investing
Home Improvement
Reading
Crafts
Gourmet Cooking
Home Decoration

Languages:

English

Richard Gianvecchio

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