Njm Insurance Group
Senior Wfm Analyst
Interactive Capture Systems
Workforce Management Consultant
Aaa Mid-Atlantic Dec 2016 - Jul 2017
Lead Forecasting and Scheduling Analyst
Lifeworks Dec 2016 - Jul 2017
Workforce Analyst
Aaa Mid-Atlantic Sep 2015 - Dec 2016
Forecasting and Scheduling Analyst
Skills:
Customer Service Team Leadership Leadership Team Building Management Iex Schedule Sales Management Call Centers Process Improvement Strategic Planning Project Management Cisco Technologies Avaya Microsoft Office Witness Access Verint 8X8