Renee Alice Arena

Academic Advisor At Southern New Hampshire University

view source

Position:

Acedemic Advisor at Southern New Hampshire University

Location:

Greater Boston Area

Industry:

E-Learning

Work:

Southern New Hampshire University - Manchester, NH since Jul 2012
Acedemic Advisor
Barnes & Noble College Booksellers Jul 2008 - Jun 2012
Assistant Manager
Sodexo Sep 2005 - May 2008
Line cook
Niagara University Sep 2004 - May 2008
Student Employee in Theater
Niagara University Theater Department Sep 2004 - May 2008
Student Assistant, Writer

Education:

Niagara University 2004 - 2008
BS, Business Management Niagara University 2004 - 2008
Bachelor of Science, Commerce; Management

Interests:

writing, music, leadership, hiking, kayaking, dog training,

Deskside Support Technician At Olympus Ims

view source

Location:

48 Woerd Ave, Waltham, MA 02453

Industry:

Information Technology And Services

Work:

Olympus Ims
Deskside Support Technician at Olympus Ims
Raytheon Oct 2010 - Feb 2015
Deskside Technician
Sunovion Pharmaceuticals Inc. Sep 2009 - Jul 2010
Upgrade Technician
Siemens Jan 2005 - Jan 2009
Helpdesk Technician Ii
Boston Electronic Cash Register Jun 2004 - Sep 2004
System Field Service Technician

Education:

Bu Corporate Education Center
Glow Training Center
Women's Technical Institute
Rhode Island College
Masters, Special Education University of Massachusetts Dartmouth
Bachelors, Bachelor of Arts, Writing, English

Skills:

Windows 7
Active Directory
Windows Xp
Hardware
Networking
Lotus Notes
Blackberry
Laptops
Software Documentation
Computer Hardware
Bmc Remedy
Outlook
Troubleshooting
Technical Support
Microsoft Exchange
Iphone
Sccm
Microsoft Excel
Help Desk Support
Training
Vpn
Bomgar
Windows Vista
Novell Netware
Livelink
Oracle Applications
Odbc
Rsa Securid
Pgp
Microsoft Certified Professional
A+ Certified
Virtualization
Access
Tcp/Ip
Microsoft Word
Ipad2
Excel
Word
Eroom
Symantec
Wireless Networking

Interests:

Social Services
Children
Politics
Education
Science and Technology

Certifications:

Comptia Healthcare It Technician
Comptia A+
Mcp
License Comp001001867496

Renee Arena

view source

Deskside Technician (Level 2/3 Tech) At Computer Sciences Corporation

view source

Position:

Deskside Technician (contract through CSC) at Raytheon

Location:

Greater Boston Area

Industry:

Information Technology and Services

Work:

Raytheon since Oct 2010
Deskside Technician (contract through CSC)
Sunovion Pharmaceuticals Inc. (contract through Kelly IT) - Marlborough, MA Sep 2009 - Jul 2010
Upgrade Technician
Siemens Business Services Jan 2005 - Jan 2009
Helpdesk Technician II
Boston Electronic Cash Register Jun 2004 - Sep 2004
System Field Service Technician
Internal Revenue Service Mar 2004 - Jun 2004
Data Entry Clerk

Education:

BU Corporate Education Center
Glow Training Center
Rhode Island College
Master's level courses, Special Education University of Massachusetts Dartmouth
BA, English--Writing Option Women's Technical Institute

Skills:

Ipad2
iPhone
Bomgar
BMC Remedy
Excel
Word
Windows 7
Windows Vista
Novell Netware
Eroom
Livelink
Oracle Applications
ODBC
Outlook
Lotus Notes
Active Directory
Blackberry
RSA SecurID
PGP
Symantec
SCCM

Renee Arena Waltham, MA

view source

Work:

Raytheon Co (through CSC)

Oct 2010 to 2000
Deskside Support Technician Mass Adoption Resource Exchange

Apr 2009 to 2000
Volunteer Waltham Museum
Waltham, MA
Jun 2009 to Jan 2013
Volunteer IT Staff, Board Member Sepracor/Sunovion
Marlborough, MA
Sep 2009 to Jul 2010
Upgrade Technician Genzyme
Westborough, MA
Jan 2008 to Jan 2009
Helpdesk Representative (through Siemens Information Systems) BiogenIdec
Cambridge, MA
Jun 2006 to Jan 2008
Technical Support Representative (through Siemens Information Systems) BearingPoint
Boston, MA
Jan 2005 to Jun 2006
Deskside Support Technician II (through Siemens Information Systems) Boston Electronic Cash Register
Brighton, MA
Jun 2004 to Sep 2004
POS System Field Service Technician Internal Revenue Service
Andover, MA
Mar 2004 to Jun 2004
Data Entry Clerk PlumChoice Computer Help
Bedford, MA
Sep 2003 to Nov 2003
Field Service Technician Fallon Clinic
Boylston, MA
Feb 2003 to May 2003
System Access Coordinator