Hilton Worldwide
Recruiter Talent Acquisition
Hilton Worldwide Dec 2015 - May 2017
Talent Acquisition Coordinator
Hilton Worldwide Mar 2013 - Dec 2015
Human Resources Coordinator
Aerotek Jun 2011 - Feb 2013
Customer Support Associate
Hilton Grand Vacations Jan 2009 - Jun 2011
Guest Service Agent
Education:
University of Central Florida – Rosen College of Hospitality Management 2013
Bachelors
University of Central Florida – Rosen College of Hospitality Management 2007 - 2010
Bachelors, Management, Hospitality
Skills:
Hospitality Management Hospitality Customer Service Hotel Management Hospitality Industry Human Resources Talent Acquisition Recruiting Training Time Management Employee Relations Customer Satisfaction Hiring Onboarding Sales Teamwork Payroll Applicant Tracking Systems Spanish Full Life Cycle Recruiting
Starmark International
Luxury Travel Director
Meliá Hotels International Mar 2005 - Oct 2012
Corporate Director of Member Services
Education:
Orlando College 1990 - 1992
Associates, Paralegal, Paralegal Studies
Skills:
Management Customer Satisfaction Customer Service Team Building Call Centers Training Leadership Business Planning Marketing Customer Experience Customer Retention Team Leadership Process Improvement Crm Contact Centers Sales Team Management Performance Management Account Management Leadership Development B2B Strategy Quality Assurance Workforce Management Operations Management Coaching Vendor Management Employee Training Inventory Management Sales Process Cross Functional Team Leadership Recruiting Hiring Data Analysis Employee Engagement Start Ups Forecasting Employee Relations Business Development Troubleshooting Human Resources