Dxc Technology
It Crisis and Delivery Escalation Manager
Opelin 2002 - 2017
Account Delivery Manager
Sprint 1996 - 2001
Oracle Database Consultant
American Airlines 1994 - 1996
Acting Manager and Technical Team Lead
Centex Homes 1993 - 1994
Database Administrator and Analyst
Education:
University of North Texas
Master of Science, Masters, Computer Science, Education, Information Systems
University of North Texas
Bachelors, Bachelor of Science, Computer Science
St. Xavier's College
Skills:
Service Delivery Itil It Service Management Unix It Management It Operations It Outsourcing Oracle Databases Vendor Management It Strategy Incident Management Infrastructure Data Center Data Warehousing Service Management Outsourcing Management Disaster Recovery Enterprise Architecture Solution Architecture Sla Database Design System Deployment Troubleshooting Oracle Certified Dba Pre Sales Sdlc Networking Virtualization Servers Cloud Computing Software Project Management Global Delivery Resource Management Pmp Managed Services Professional Services Project Portfolio Management Storage Team Management Architecture Requirements Analysis Solaris Relationship Management Project Delivery Hp Ux Oracle Database Administration
Certifications:
Oracle Certified Professional Itil Foundations For It Service Management Itil Version 3 Foundations Bridge Oracle Exin Sme