Failure and root cause analysis • Supply chain and Inventory Management • Time studies and MOST analysis • Developing efficient work methods • Value stream mapping • Operations research and management
Contact Solutions - Reston, VA since Dec 2011
Continuous Improvement Analyst
Global Wireless Solutions Aug 2010 - Dec 2011
Data Analyst
Cintas 2007 - 2008
Plant Engineer Intern
Education:
West Virginia University 2004 - 2009
B.S, Industrial and Management Systems Engineering
Skills:
Continuous Improvement Process Improvement Business Intelligence Analysis Telecommunications Vendor Management Visio Ivr Customer Experience Cross Functional Team Leadership Integration Project Management Program Management Data Analysis Business Analysis Change Management Business Process Improvement Saas Call Centers Team Leadership Business Process Re Engineering 5S Business Process Pmp Microsoft Excel Management Cost Benefit Customer Experience Analysis Customer Experience Consulting Kpi Implementation Requirements Analysis Six Sigma Ms Project Process Engineering Tableau Leadership Customer Driven Innovation Business Requirements Excel Customer Experience Design Product Design Product Requirements Customer Intelligence Microsoft Office Critical Thinking Inventory Management Lean Manufacturing Statistical Data Analysis Data Mining Business Analytics
Certifications:
Lean Six Sigma Green Belt Certified Scrum Product Owner (Cspo)
Aug 2010 to 2000 Data AnalystCINTAS Morgantown, WV Jul 2007 to May 2008 Plant Engineer Intern
Education:
West Virginia University Morgantown, WV Dec 2009 Bachelor of Science in Industrial Engineering
Skills:
Failure and root cause analysis, Supply chain and Inventory Management, Time studies and MOST analysis, Developing efficient work methods, Value stream mapping, Operations research and management