Wyndham Worldwide Jul 2017 - Jun 2019
Travel Contact Center Manager
Aaa Washington Sep 1, 2005 - Jul 1, 2008
Travel Contact Center Supervisor
Medinland Feb 1, 2003 - Sep 1, 2005
Sales Consultant,Team Supervisor To Assistant Manager
Orlando Florida Feb 1, 2003 - Sep 1, 2005
Skills:
Customer Service Hospitality Training Team Building Management Call Centers Customer Satisfaction Coaching Sales Tourism Hotels Leadership Call Center Budgets Employee Relations Operations Management Event Management Analysis Revenue Analysis Hospitality Industry Outlook Program Management Team Leadership Account Management Recruiting Microsoft Outlook Organization Skills Continuous Improvement Time Management Project Management Vendor Management Contact Center Operations Problem Solving Employee Counseling Travel Management Leisure Travel Travel Planning Travel Arrangements Business Travel Performance Reviews Personnel Management Business Process Improvement