Costco Wholesale - Issaquaah, WA since Aug 2011
IS Change Management Analyst
Clearwire Nov 2009 - Feb 2011
IT Operations - Change Manager
Starbucks 2003 - 2008
IT Business Systems, manager
Starbucks Coffee Company Feb 1999 - Oct 2003
IT Change Manager
Eagle Hardware & Garden Feb 1992 - Nov 1998
Trainer
Education:
University of California, Berkeley 1983 - 1985
Tokay High School 1976 - 1979
Skills:
ITIL v3 Foundations Certified Change Management Configuration Management ITIL Process Improvement IT Operations IT Management Quality Assurance IT Service Management SDLC Release Management Incident Management IT Strategy Vendor Management Problem Management Requirements Analysis Software Project Management Integration PMP Program Management MS Project Business Analysis BMC Remedy
Costco Wholesale - Issaquaah, WA since Aug 2011
IS Change Management Analyst
Clearwire Nov 2009 - Feb 2011
IT Operations - Change Manager
Starbucks 2003 - 2008
IT Business Systems, manager
Starbucks Coffee Company Feb 1999 - Oct 2003
IT Change Manager
Eagle Hardware & Garden Feb 1992 - Nov 1998
Trainer
Education:
University of California, Berkeley 1983 - 1985
Tokay High School 1976 - 1979
Skills:
Change Management Itil Process Improvement Vendor Management Program Management Sdlc Quality Assurance It Management It Operations It Service Management Requirements Gathering Visio Business Analysis Release Management It Strategy Pmp Sharepoint Configuration Management Integration Management Itil V3 Foundations Certified Incident Management Requirements Analysis Team Leadership Software Project Management Ms Project Cross Functional Team Leadership Disaster Recovery Information Technology Business Process Problem Management Security Pmo Business Process Improvement Bmc Remedy