Pamala W Warren

Personal Lines Service Center

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Location:

900 Sanhill Dr, Lynchburg, VA 24502

Industry:

Insurance

Work:

Nationwide Insurance Jun 2015 - Jun 2015
Personal Lines Service Center Supervisor
Plsc Group Nov 2006 - Feb 2007
Plsc Service Representative
Nationwide Insurance Oct 2005 - Nov 2006
Plsc Service Representative
Nationwide Insurance Oct 2005 - Nov 2006
Nationwide Insurance
Medical Care Center Mar 2004 - Apr 2005
Billing Specialist

Education:

Central Virginia Community College 2006 - 2007
Central School of Practical Nursing 1998 - 1999
Roanoke School of Practical Nursing 1996 - 1997

Skills:

Insurance
Training
Call Centers
Property and Casualty Insurance
Leadership
Coaching
Customer Service
Process Improvement
Performance Management
Team Leadership
Microsoft Office
Commercial Insurance
Time Management
Lotus Notes
Underwriting
Administration
Employee Engagement
Billing Systems
Budgets
System Administration
Claim
Customer Retention
Health Insurance
Microsoft Office 2007
Employee Benefits
Business Process Improvement
Web Design
Lotus 123
Dos
Gmail
Wedding Photography
Wedding Planning
Presentation Development
Leading Change
Service Quality
Accounting
Access
Microsoft Works
Windows Mobile
Group Presentations
Service Excellence
Performance Excellence

Interests:

Interior Decorating
Event Planner
Atv Riding
Writing Books

Languages:

English

Pamala Warren

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Pamala Warren Forest, VA

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Work:

Nationwide Insurance

Feb 2007 to 2000
Personal Lines Service Center Supervisor Accomplishments & Recognitions

May 2013 to Jun 2013
CEO Personal Lines Service Center

Nov 2006 to Feb 2007
Group Lead Personal Lines Service Center
Lynchburg, VA
Oct 2005 to Nov 2006
Representative Medical Care Center
Lynchburg, VA
Mar 2004 to Apr 2005
Billing Specialist

Education:

Central Virginia Community College
Sep 2007 to 2010
AS in Business Mgmt Roanoke School of Practical Nursing
Sep 1998 to 1999

Skills:

Author - Short Stories