Mastec Jul 2014 - Nov 2014
Dispatch Supervisor
Stellar Us Aug 2010 - Aug 1, 2014
Team Manager
Irving Holdings Jul 2013 - Jul 2014
Call Center Supervisor
Us Census Dept Apr 2010 - Aug 2010
Assist Crew Leader
Stellar Apr 2010 - Aug 2010
Team Manager
Education:
Tech Skills 2008 - 2009
Drake University 1980 - 1983
Skills:
Call Centers Coaching Customer Experience Customer Satisfaction Customer Service Process Improvement Leadership Team Building Team Leadership Telecommunications Training Vendor Management Customer Retention Microsoft Excel Microsoft Office Contact Centers