Federal Government In Washington Dc
Senior Quality Assurance Associate
Johns Hopkins Healthcare Jul 2007 - Mar 2017
Quality Assurance Analyst
Arbitron Sep 2001 - Aug 2014
Research Interviewer
Education:
Morgan State University 1986 - 1988
Morgan State University 1986 - 1987
Eastern High School
Skills:
Powerpoint Outlook Customer Service Quality Assurance Microsoft Office Team Leadership Teaching Access Team Building Research Project Planning Process Improvement Data Entry Data Analysis Program Management Analysis Software Documentation Healthcare Healthcare Management Fundraising Leadership Nonprofits Training Strategic Planning Medicaid Healthcare Information Technology Hipaa Call Centers Problem Solving Troubleshooting Visio Sharepoint Project Management System Administration Marketing Microsoft Excel Management Budgets Leadership Development Microsoft Outlook U.s. Health Insurance Portability and Accountability Act Healthcare Information Technology Change Management Coaching Public Speaking Customer Satisfaction Human Resources Microsoft Access Analytical Skills Business Process Improvement